Help center

Notifications and reminders

Choose which notifications you get

Pick email, bell and push for each type of notification, and hide pet and medication names on your lock screen or in emails.

How-to 2 min read

Notifications and reminders

Choose who gets household alerts

Owners can choose who hears about low stock, expired medications, refill requests and household changes, and whether alerts start as to-dos.

How-to 1 min read

Notifications and reminders

Get reminders without the noise

Set up notifications so the right person hears about the right thing, without everyone’s phone buzzing.

Tips & Optimization 2 min read

Notifications and reminders

How notifications work

Recall can reach you in the bell, by push on your devices, and by email. Here’s what decides which notifications you get, and where.

How-to 2 min read

Notifications and reminders

I'm not getting dose reminders

Work through these checks if reminders for routine doses aren't reaching you.

Troubleshooting 2 min read

Notifications and reminders

Push notifications stopped working

If push was working and stopped, or never arrives, here's how to get it going again.

Troubleshooting 2 min read

Notifications and reminders

Turn on push notifications

Get dose reminders and alerts on your phone or computer. Push is turned on separately for each device.

How-to 1 min read