Recall sends notifications three ways: the bell inside Recall, push notifications on devices you've turned it on for, and email. Whether you get a notification depends on two things: whether you're included, and which ways you've chosen to hear about it.
Who's included
- Dose reminders: each routine decides who's reminded, under Reminders › Who gets it. Reminders only go to people whose role includes logging doses.
- Household alerts, like low stock: the household owner chooses who gets each one.
- Your own notifications, like support replies and invites, always go to you.
How you hear about it
For each type, you choose Email, Bell and Push in your notification settings. Push also has to be turned on for each device.
Reminders and to-dos
- You get one reminder per routine and time, listing every dose due then.
- Some notifications are to-dos, like a dose reminder or a low stock alert. A dose reminder clears itself once every dose in it is logged or skipped. Others stay until you check them off.
- When you belong to more than one household, the bell shows which household each notification is from.
Keep notifications private
Turn on Hide details on the lock screen or Hide details in emails in your notification settings, and notifications just say "You have something new", with no pet or medication names.