You choose how each type of notification reaches you: by email, in the bell, or by push. These choices are just for you; everyone in your household sets their own.
- Go to Settings and open the Profile tab.
- Scroll to Notifications.
- For each type, tick or untick Email, Bell and Push. Each change saves straight away.
The types
| Group | Types |
|---|---|
| Care | Medication reminders (your dose reminders) |
| Medications | Low stock, Expired medications, Vet refill requests sent |
| Household | Household invites, Someone joined the household, Invites declined, Invite codes locked |
| Support | Support replies |
Defaults
- Bell is on for everything. Push matches the bell until you change it.
- Email starts on for Low stock, Expired medications and Support replies, and off for the rest, including dose reminders.
- The household invite email always sends, because it's how invites reach people, so it shows Always.
- Security alerts when a passkey is added or removed are Always on.
Keep notifications private
- Hide details on the lock screen: push notifications just say "You have something new", with no pet or medication names. The bell still shows everything.
- Hide details in emails: reminder and alert emails just say "You have something new", with a button to open Recall. No pet, medication or household names.
Note: You only get a notification if you're included in the first place. Learn who's included in each type.