Help center

Household and sharing

Accept a household invitation

Invited to help care for someone’s pets? Sign in with the invited email and enter the code they give you.

How-to 1 min read

Household and sharing

Change what a role can do

Owners can turn individual permissions on or off for each role, or change the role someone has.

How-to 2 min read

Household and sharing

Give a pet sitter access

Let a sitter log doses while you’re away, then have their access end automatically on their last day.

How-to 2 min read

Household and sharing

Household roles: who can do what

What Co-owners, Family, Teens, Pet sitters and View only members can see and do, and what only the owner can do.

How-to 3 min read

Household and sharing

Invite someone to your household

Share your pets' care with family, a partner or a pet sitter. They join with a code you give them.

How-to 2 min read

Household and sharing

My invite code isn't working

If you can't see the invite banner or your code won't work, here's what to check.

Troubleshooting 2 min read

Household and sharing

My role doesn't include this

What to do when Recall says your role doesn’t include something, or part of the app is missing.

Troubleshooting 1 min read

Household and sharing

Remove a member or leave a household

How owners remove someone from a household, and how members leave one themselves.

How-to 1 min read

Household and sharing

Set your household's timezone

Recall uses your household's timezone for every dose time, reminder and date. Check it's right so doses come due on time.

How-to 1 min read

Household and sharing

Switch between or create households

Belong to more than one household, like your own and a family member’s? Switch between them, or create a new one.

How-to 1 min read

Household and sharing

Tips for sharing care in a household

Ways families split pet care in Recall so nothing is missed and nothing is given twice.

Tips & Optimization 2 min read