Everyone you invite to your household gets a role, which decides what they can see and do. The household owner can always do everything, and can change what each role includes.
The five roles
| Role | Made for |
|---|---|
| Co-owner | A partner or another adult who shares care. Everything except billing. |
| Family | Logs and manages pets, medications and routines, but can't delete or invite. |
| Teen | Logs doses and check-ins and fixes their own logs. Can see history and the Cabinet. |
| Pet sitter | Logs doses and check-ins on Care. Set an end date so access stops on its own. |
| View only | Sees everything and can make reports, but can't change anything. Suits a vet. |
What each role can do
These are the usual settings. The owner can change them for their household.
| Permission | Co-owner | Family | Teen | Pet sitter | View only |
|---|---|---|---|---|---|
| See history & Insights Past logs, charts and each pet's activity | ✓ | ✓ | ✓ | — | ✓ |
| See the Cabinet Medications, stock and refills | ✓ | ✓ | ✓ | — | ✓ |
| Log doses & check-ins Log, skip or adjust doses and check-ins | ✓ | ✓ | ✓ | ✓ | — |
| Fix their own logs Edit or delete what they logged | ✓ | ✓ | ✓ | ✓ | — |
| Fix anyone's logs Edit or delete what anyone logged | ✓ | ✓ | — | — | — |
| Add & edit pets Pet profiles, diagnoses, vets and custom fields | ✓ | ✓ | — | — | — |
| Manage medications & Cabinet Add and edit medications, restock, archive | ✓ | ✓ | — | — | — |
| Manage routines & trackers Create and change routines and trackers | ✓ | ✓ | — | — | — |
| Delete pets, medications & routines Pets go to Recently deleted first | ✓ | — | — | — | — |
| Reports & exports Make and download reports, which include full history | ✓ | ✓ | — | — | ✓ |
| Invite & remove people Send invites and remove members, but not change roles | ✓ | — | — | — | — |
Only the owner can
- Manage billing and the plan
- Change the household's timezone
- Change someone's role, or what a role can do
- Set access end dates
- Choose who gets household alerts
- Delete the household
What people notice
- Without See the Cabinet, the Cabinet isn't in their menu. Without See history & Insights or Reports & exports, Insights isn't either.
- Without Log doses & check-ins, Care shows what's due but no buttons.
- If they try something their role doesn't include, they see "Your role in this household doesn't include this. The owner can change it in Household Settings."
Good to know
- Roles are per household. Someone can be a Co-owner in one household and a Pet sitter in another.
- People who joined as Administrator are now Co-owners, and Editor is now Family.
- What someone logged stays in your pets' records, even if they leave or delete their account.