If you see "Your role in this household doesn't include this. The owner can change it in Household Settings.", your household role doesn't have that permission. Only the household owner can change it.
Common signs
| You notice | Your role is missing |
|---|---|
| No Cabinet in the menu | See the Cabinet |
| No Insights in the menu | See history & Insights and Reports & exports |
| Care shows doses but no buttons | Log doses & check-ins |
| You can't edit something someone else logged | Fix anyone's logs |
| No delete option | Delete pets, medications & routines |
| No Export your data in Settings › Your data | Reports & exports |
What to do
- Check you're in the right household. Roles are per household. Open the household menu and use Switch households if you need to.
- Ask the owner. They can change your role, or what your role can do.
The household disappeared
If the owner set an end date for your access, you're removed from the household after that day. Ask them to invite you again if you still need access.
Billing, the timezone and deleting the household are always owner-only. See what each role includes.