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Getting started

Add Recall to your phone's Home Screen

Open Recall like an app with one tap. On iPhone and iPad, this is required for push notifications.

How-to 1 min read

Getting started

Getting set up: a checklist

The steps that make Recall useful right away: secure your account, add pets, stock the Cabinet and create your first routine.

How-to 2 min read

Getting started

I didn't get the verification or password reset email

What to check when the email to verify your address or reset your password doesn't arrive.

Troubleshooting 1 min read

Getting started

I keep getting sent back to Settings

If every page sends you back to Settings, account setup isn't finished. Here's how to complete it.

Troubleshooting 1 min read

Getting started

Welcome to Recall: a quick tour

Recall has four main areas: Care, Pets, Cabinet and Insights. Here's what each one is for and where to find everything else.

How-to 2 min read

Getting started

Why Recall asks for two-factor and a support PIN

Every account needs two-factor authentication and a 6-digit support PIN before you can continue. Here's why, and how to finish.

How-to 1 min read