These steps get Recall ready for everyday care. The first two are required; the rest are in the order that saves the most back-and-forth.
Prefer to be walked through it? Open Setup guide from your account menu. It points out each button as you go, and you can hide it and come back anytime.
- Secure your account. Recall needs two-factor authentication and a 6-digit support PIN before you can use the rest of the app. Find out why, and how to finish this step.
- Choose a plan if you're the household owner. If someone invited you to their household, accept the invitation instead; their plan covers you.
- Check your household's name and timezone in Settings › Household. Reminders and dose times follow the household timezone.
- Add your pets. Species matters: it sets which body map diagram they get, and which medications can be offered to them.
- Add your vet. Include their email if you'd like Recall to send refill requests for you later.
- Add each medication or product to the Cabinet, with how much you have now.
- Create your first routine. Start with whatever you give most often, like morning meds.
- Turn on push notifications on your phone so reminders reach you.
- Invite your family (optional). Anyone who helps with care can join your household and log doses too.