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How to use Recall, step by step.
Care
12 articles
Care
A dose says “Set amount” instead of “Log”
Recall shows Set amount when it doesn't know how much to give. Enter it once, or fix the routine so it knows next time.
Troubleshooting 2 min read
Care
A dose was logged twice
If a pet's history shows the same dose twice, remove the extra entry. Here's how to find where each one came from.
Troubleshooting 2 min read
Care
Add past records to Recall
Bring your pet's history into Recall by logging past doses, readings and notes with the date they really happened.
How-to 2 min read
Care
Add your vets
Keep your vet's phone, email and address one tap away, and set a default vet for your household.
How-to 1 min read
Care
Complete a whole routine at once
Gave everything in a routine? Log every dose in one go with Complete routine, including the real time you gave them.
How-to 1 min read
Care
How the Care screen works
Care is your home screen. It shows each day's doses and check-ins, grouped by routine and time, so everyone can see what's done and what's left.
How-to 2 min read
Care
Log something that isn't on a schedule
Record a one-off dose, a weigh-in or a quick note for one or more pets at once with Log something.
How-to 2 min read
Care
Log, adjust or skip a dose
Use Log when you gave the planned amount, Adjust to change the amount, time or note, and Skip when a dose wasn’t given.
How-to 2 min read
Care
Nothing shows on Care
If Care says “Nothing scheduled for today”, check that you have a scheduled routine that isn’t paused and has started.
Troubleshooting 2 min read
Care
Review doses from earlier days
Recall never marks a dose as missed on its own. Doses from earlier days that weren't logged wait in the Earlier section of Care.
How-to 2 min read
Care
See your week or month at a glance
Switch Care to Week or Month to check what was given, skipped or not logged across many days.
How-to 1 min read
Care
Undo a dose or fix a mistake
How to undo a logged or skipped routine dose, and how to edit or delete entries logged outside a routine.
How-to 2 min read
Still need help?
Questions before you sign up, or can't get into your account? Email the Recall team and we'll get back to you.
Email recall@managemorestressless.com