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A dose was logged twice

2 min read · Updated Oct 29, 2026

A dose usually shows twice when it was logged from two places, such as the routine's Log button on Care and also Log something now or Give medicine on the pet's profile.

Remove the extra entry

Keep the routine dose, so Care and reports show it as given, and remove the other entry.

  1. On Care, go to the day it happened. The routine dose shows as given on its routine card. The extra one appears on a separate logged card, at the time it was logged.
  2. On the logged card, select Edit on [pet]'s page.
  3. Select the extra dose, then select Delete and confirm. If several medicines were logged together, the button says Delete all instead.

Stock taken by the removed entry goes back into the Cabinet.

Why it can happen

A medicine logged outside Care fills in the matching routine dose only if that dose is already waiting on Care, for the same pet and size, and due within 6 hours. It can't fill in a dose that was already logged, or one that isn't due yet. So logging early through Log something now, and then again from the routine, creates two entries.

Avoid doubles in a shared household

  • Log routine doses from their row on Care. Use Log early for doses due later today or tomorrow.
  • Check Care before giving anything. It refreshes every minute, so a dose someone else just logged appears on your screen too.

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