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Nothing shows on Care

2 min read · Updated Oct 29, 2026

Care only lists doses from scheduled routines. If you see "Nothing scheduled for today", the most common reasons are that there's no scheduled routine yet, or the routine is paused, hasn't started or doesn't run today.

Check your routines

Go to Care › Manage › Routines and work through these:

  1. Is there a routine? If the list is empty, create a routine.
  2. Is it scheduled? Routines under Anytime routines have no schedule, so they don't appear on Care. Select Add a schedule.
  3. Is it paused? Paused routines show a Paused label. Select Resume.
  4. Has it started, or already ended? Select Edit and check the Starts and Ends dates. The NEXT DOSES preview shows when the next ones are due.
  5. Does it run today? Routines on certain days or dates, or every few days, don't show on days off. Use the day arrows on Care to check upcoming days.
  6. Is it a goal? Routines like "3 times a week" show as a goal card with a Log button instead of timed doses.

One dose is missing

  • The pet isn't active. Doses stop for pets who are archived, have passed away, or are in Recently deleted.
  • The size was archived. Restore it in Cabinet › Manage under Archived.
  • The tracker was archived. Restore it in Care › Manage › Trackers.
  • It repeats after the last dose. The next dose isn't due until that long after the last one was given. Learn how each repeat option works.
  • The routine was created or changed after that time today. It starts from the next dose. Log today's with Log something now.

Still missing?

Contact support with the routine's name, the pet, and the day and time you expected the dose.

More in Care

Still stuck?

Questions before you sign up, or can't get into your account? Email the Recall team and we'll get back to you.

Email recall@managemorestressless.com