Your support PIN is how we confirm it's really you if you lose access to two-factor and contact us. It's stored securely, and nobody at Recall can see it, so we can't remind you what it is.
- Go to Settings and open the Security tab.
- Under Support PIN, enter 6 digits in New PIN and again in Confirm PIN.
- Select Set PIN, or Change PIN if you already have one.
A new PIN replaces the old one straight away.
Choosing a PIN
- Pick something easy for you to remember but hard for others to guess.
- Recall won't accept the same digit six times (like 444444) or a straight run (like 123456 or 654321).
- Don't reuse your phone or bank PIN.