How-to

Reset a forgotten password

1 min read · Updated Oct 29, 2026

If you've forgotten your password, you can choose a new one from the sign-in page using a link we email you.

On the sign-in page, select Forgot your password?
Enter your Email and select Email Password Reset Link.
Open the email from Recall and select the link. It works for 60 minutes.
Enter your new Password, type it again in Confirm Password, and select Reset Password.
Sign in with your new password, then enter your two-factor code.

Resetting your password doesn't turn off two-factor. If you've lost access to your codes too, here's how to get back in.

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Use Face ID, Touch ID or your fingerprint instead of typing a two-factor code each time you sign in.

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Questions before you sign up, or can't get into your account? Email the Recall team and we'll get back to you.