We're sorry for your loss. When you mark a pet as passed away, Recall keeps their full history, stops their reminders, and lets you choose where their profile appears. Nothing is deleted, and you can change any of this later.
Update their profile
- Open their profile and select Edit.
- At the bottom, change the status to Passed Away.
- If you like, add the Date of Passing.
- Select Save Changes.
Their profile then shows their years instead of an age, and the Activity tab becomes History.
What happens to their routines
You don't need to do anything. Their doses and reminders stop as soon as you save, and anything still waiting on Care is cleared. Doses already given stay in their history.
They stay listed in their routines until you remove them. When you're ready:
- Go to Care › Manage › Routines and select Edit on a routine that includes them.
- Select the remove button next to their name and confirm.
- Select Save routine. If they were the only pet, you can select Delete routine instead.
Choose where their profile lives
Go to Pets › Manage › Pets who have passed and choose:
- With everyone: listed alongside your other pets.
- In their own section: a separate section on your Pets page. Turn on Start open to show it open, or leave it off so it stays tucked away until you choose to look.
- Here in Manage: kept off the main list, one tap away in Pets › Manage.
For the last two, you can give the section a name, like "In Memory". Select Save.
Keep their records
- To record something after the fact, select Add to history on their profile.
- You can export their full history from their profile at any time.