With refill notices on, Recall emails the product's vet when stock drops to its low stock number, and lets your household know the request was sent.
Before you begin
- The vet needs an email address. Add or edit the vet to include one.
- The product needs to be counted, with a low stock alert set. That's what triggers the request.
Turn on refill notices
- Open the product in the Cabinet and go to the Settings tab.
- If no vet is set, select Edit under How it's given, choose the Vet and select Save.
- Under Advanced, select Refill notices to vet.
- Choose On and select Save.
What happens
- Recall checks once a day. When the product is low, it emails the vet a request naming the medication and the active pets who take it.
- Your household gets a Vet refill requests sent notification.
- One request is sent each time it runs low. After you restock above the alert, it can send another next time.
Important: Only turn this on for medications your vet supplies. Supplies like food or filters shouldn't send requests to your vet.