When a pet is deleted, they move to Recently deleted with all their history for 30 days. You can restore them until then; after that, they're erased for good.
Restore a pet
- Go to Pets › Manage and select Recently deleted.
- Find the pet. Each one shows how long is left before they're erased.
- Select Restore.
Their profile, history and photos come back, they're back in any routines they were part of, and you're taken to their profile.
Erase a pet now
On Recently deleted, select Delete now under the pet, then Erase now.
Warning: Erasing can't be undone. The pet's profile, history and photos are permanently deleted.
Good to know
- While a pet is in Recently deleted, they're hidden everywhere, and their waiting doses and reminders are cleared. Doses already given or skipped are kept.
- Restoring needs Add & edit pets in your household role. Erasing needs Delete pets, medications & routines.
- No longer caring for a pet? Setting their status to Archived or Passed Away keeps everything, with no time limit.