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Get ready for a pet emergency

2 min read · Updated Oct 29, 2026

A few minutes of setup means you, or whoever is caring for your pet, can find what matters fast in an emergency.

Fill in the details an emergency vet asks for

Create custom pet fields for the details you'd need, then fill them in on each pet's General tab. Good ones to add:

  • Microchip number and microchip company
  • Insurance provider and policy number
  • Allergies and drug reactions
  • Emergency vet name and phone
  • Rabies tag number and last rabies vaccine (a date field)
  • Blood type, if known

Save your vets

Add your regular vet and your nearest emergency clinic, with phone numbers, so they're one tap away.

Keep an emergency report on your phone

  1. Go to Insights, open the Reports tab and select New report.
  2. Name it, like "Emergency info", and choose 30 days under Dates.
  3. Under Include, keep Profile, Custom fields, Diagnoses and Current medications, and turn off the rest.
  4. Select Save report, then download the PDF and keep a copy on your phone.

Download a fresh copy whenever medications change. Learn more about saved reports.

Keep a recent photo and weight

An up-to-date profile photo helps if your pet goes missing. A recent weight helps a vet work out doses; a weekly weigh-in routine keeps it current.

Make sure someone else can get in

Invite a partner, family member or neighbor to your household, so someone else can see your pets' records if you can't.

Check expiration dates

Emergency medicines, like seizure medication, are easy to forget. Add Expires dates when you restock, and Recall tells you when they've expired.

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Still stuck?

Questions before you sign up, or can't get into your account? Email the Recall team and we'll get back to you.

Email recall@managemorestressless.com