A routine only offers active pets, and only the medications and trackers set up for each pet. If something's missing, one of these settings is usually the reason.
A pet isn't in "Add a pet"
- They're already in the routine. Each pet can be added once. Look under Doses.
- They aren't active. Pets who are archived, have passed away or are in Recently deleted can't be added. To change an archived pet back, edit their profile and set the status to Active.
A medication isn't offered for a pet
If you see "No active medications or trackers are set up for [pet] yet", or one medication is missing, open it in the Cabinet and check:
- Who takes it. On the Supply tab, select Edit on the size and look at Who takes this one? Choose the pet under Certain pets, choose their species, or choose All pets. If no pets are chosen, it won't show up.
- Whether it's archived. Archived sizes are listed in Cabinet › Manage under Archived. Select Restore.
A tracker isn't offered for a pet
Go to Care › Manage › Trackers and select the tracker. Under Tracked for, choose All pets, or select the pet under Certain pets. If it's archived, restore it from the Archived section.